Return & Refunds
To request a return, please contact our team at firstname.lastname@example.org
Items sent back to us without first requesting a return will not be accepted.
All COLAMY chairs shipped within the contiguous United States can be returned within 30 days as long as the chair is in like-new condition with the original packaging, customer just need to pay return shipping and a 15% restocking fee.
If you’ve received damaged products, please notify COLAMY within three days of receipt, in which case we will cover the return shipping fee for damaged items only. Damaged items can be returned for a full refund, or replaced under the COLAMY Warranty Policy.
We will notify you once we’ve received and inspected your return. You’ll be automatically refunded on your original payment method within 15 days. Please remember it can take some time for your bank or credit card company to process the refund.
Products that suffer from defects during their useable lifetime, as outlined in the COLAMY Warranty Policy, qualify for repair or replacement at no cost to the customer, inclusive of shipping costs. Please review the COLAMY Warranty Policy for further details.
You can always contact us for any return questions at email@example.com